Frequently Asked Questions

Virtual Tour Preparation

  Getting setup and ready for your interactive 360 virtual tour is very important when marketing properties online. Remember that a 360 virtual tour will filter out many home shoppers and unnecessary cleanups so doing a great job on the first pass will certainly pay off in the end.

OasisVirtualTour offers an online and toll free “virtual tour readiness” message for you to give to your clients prior to the scheduled date of your shoot.  Whichever method is the easiest for you to use, we highly recommend that you do choose one as our photographers will have limited time at each location since several tours are scheduled daily. Remember that our interactive 360 Tours will make your property look amazing online but our photographers are not able to stage or clean for you.


Virtual Tour Preparedness Suggestions:

Outdoors:

  Spruce up your garden and lawn; trim shrubbery if necessary.
  Yard and patio should be neat; outdoor furniture should be in good shape.
  Mow the lawn; make sure the driveway & entryway are free of clutter (toys, bikes, etc.)
  Winter - keep the sidewalks cleared of snow.

Living Areas:

  Remove clutter and tidy up the shelves.
  Move excess furniture out of rooms. You want the space clean, open, and clutter-free
    (dog crates, tray tables, etc.).
  Replace burnt out light bulbs (the photographer will need light in most rooms).

Kitchen:

  Clean off kitchen counters; remove any clutter.
  Make sure dirty/clean dishes are out of the sink & put away.
  Empty the garbage can.

Bathrooms:

  Put essential items used daily in a small box that can be stored away.
  Close toilet lid and empty the garbage.
  Clean mirrors & glass surfaces.
  Hang towels neatly from towel bar.

Overall/General:

  Check the basics around the house (indoors & out). It takes just a minute to make sure the
    house is clutter-free and all is in order.
  Turn on as many lights as you can when the photographer arrives.
  Try not to be in the room the photographer is photographing as you may end up in the photo.

The photographer cannot:

  Move furniture
  Clean or dust
  Move garbage
  Pick up/move clutter (toys, dirty dishes, dog toys, etc.)

The home MUST be ready for the photographer when he/she arrives. Upon arrival our photographers can wait no longer than 5 minutes for additional home preparations. If a wait longer than this must happen we will have to move on to our next scheduled appointment and the virtual tour will be rescheduled. If this happens a rescheduling fee of $20.00 will apply.
Question: How quickly will my tours be online?
Answer: Virtual Tours are typically processed within 24 hours of being photographed. There may be a delay if your tour is shot over a weekend.

Question: Are your tours MLS compliant?
Answer: Yes. We offer multiple viewing formats for each virtual tour. The different formats are viewable by clicking on unique links that we can provide. Each type of tour has a varying degree of feature restriction so as to allow you to use the tour with the most features while still meeting the requirements of your local MLS.

Question: When will my virtual tours expire?
Answer: Your virtual tours will each expire after a 12 months period of time. Each virtual tour can be renewed on an annual basis.

Question: How many scenes can be included in each tour?
Answer: The tour window supports 30 scenes in any combination of full 360, partial 360 or still images. If you have renderings instead of photos, we can add them as well or in addition to actual photos. Please see the order section of this website for tour packages and pricing.

Question: Is it possible to exceed the 30 scene limit and if so, how much would the additional cost be?
Answer: Yes, it is possible to exceed the 30 scene limit. Please see the order section of this website for tour packages and pricing.

Question: Can I change the skin and text colors of my tour windows?
Answer: Yes. You can choose any color you wish for the skin and text colors of your tour windows.

Question: If I change my company or contact information, do I have to recreate my tours?
Answer: No. If you change your contact information, you simply need to let us know and we will update the changes in your online profile. All of your tours will automatically update and the existing links to the tours will remain the same.

Question: Is there an additional charge for the setup of real estate tour templates/skins by your logo staff?
Answer: There is no additional charge for the setup of real estate tour templates or skins.

Question: How much does an audio narrative clip cost?
Answer: Free streaming audio clips are available. Pricing for audio narration on a virtual tour can be found on our order forms contained on this website.

Question: Can I place a link to school reports and city information on my tours?
Answer: Yes. You can have both a link to school reports as well as a link to city information on each of your tours.

Question: Can I place a link to a map of the property location on my tours?
Answer: Yes. A link to a map of the property is automatically generated.

Question: Can I place a floor plan on my tour?
Answer: Yes. You can add a floor plan image a separate feature button below the view screen on the tour window or you can include a floor plan as one of your images within the view screen on the tour window.

Question: Can I place a printable flyer on my tour?
Answer: Yes. If you have your own flyer, you can e-mail it to us and we can attach it to the tour for you or for additional price we will customize one of our templates for you.

Question: Where do you link the tours out to?
Answer: We will supply you with the links to your virtual tours so that you can place them onto your website and Realtor websites. If the virtual tour is a real estate tour, it is automatically sent to Homes.com, Homeseekers.com at no additional charge as long as the MLS sends their listings to those sites. PicturePath is available for an additional fee which pushes the virtual tour to Realtor.com, Homestore.com, Aol.com, and MSN.com.

Question: What is the charge to post tours to Realtor.com using PicturePath™?
Answer: We use a virtual tour technology that is an approved PicturePath™ member of Homestore, Inc the operator of Realtor.com. This means that we are authorized to send virtual tours from our servers to the following websites: www.realtor.com, www.homestore.com, www.msn.com. Homestore, Inc applies a charge for each tour sent to the sites listed above. We pass on this charge to you. The cost is $25.00 each time we send a virtual tour through the PicturePath gateway. All companies that post virtual tours to the Homestore network of sites are charged to do so. Companies that are not an approved PicturePath™ member are unauthorized to send virtual tours to the Homestore network of sites. We can also send your tours to www.homeseekers.com and www.homes.com at no charge to you.